What Happens If The US Department Of Transportation (DOT) Lets Air Canada Deny Refunds?
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July 6, 2020 - by Chris Loh for simpleflying.com
Right now, the US Department of Transportation (DOT) is in the middle of a disagreement with Air Canada over passengers' rights to a refund due to flights canceled amid the coronavirus pandemic.
The DOT has issued an 'Enforcement Notice,' which includes frequently asked questions on the topic of refunds. The heart of the matter is whether these policies apply to Air Canada – a foreign airline.
According to PaxEx.Aero, Air Canada has filed only one public response on this topic. It states that:
- It does not intend to refund passengers on canceled flights (even if they were to/from the United States)
- DOT policies do not apply to Air Canada – primarily because they are not actually laws
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