How I made almost US$700 from a flight delay... from Air Transat
I received a check in the mail from Air Transat
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September 18, 2019 - by Jen Ruiz for washingtonpost.com
In the United States, it's not often that airlines compensate passengers for flight delays.
Federal law mandates compensation when a passenger is involuntarily bumped from a flight or unable to retrieve their luggage, but says nothing about delays, leaving policies and procedures up to the airlines. In practice, this often means they can get away with offering inconvenienced passengers bottled water, a bag of chips and a free checked bag for their trouble.
Imagine my surprise, then, when I received a check in the mail from Air Transat a week after I experienced a 24-hour delay on a flight from Venice to Toronto.
When you're flying into, out of or within the European Union, getting compensation for a flight delay is that easy — thanks to E.U. 261. Unfortunately, the E.U. is the only place in the world where you'll find as generous and far-reaching a law on airport delays.
If you needed a nudge to take that European vacation you've been dreaming about, consider this it.
In effect since 2005, the law provides a sliding compensation scale based on the length of the flight and duration of the delay.
Compensation kicks in when a flight is delayed for three hours or more.
Passengers are entitled to 250, 400 or 600 euros (roughly $275, $440 and $660) depending on whether they're flying fewer than 1,500 kilometers, between 1,500 and 3,500 kilometers or more than 3,500 kilometers...
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