“Dear RyanAir,”: The Funniest Complaint Letter Ever Written To An Airline
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June 16, 2019 - by Sharon Kurheg for yourmileagemayvary.net
If you've read this travel blog for any length of time, you may notice that we try to do things "our way." That's simply because this blog is really an extension of us. Joe will write about points and miles because he's into that and I will often write about "human interest" travel stuff because that's what I like (and yeah, the weirder the better). And both of us will call a spade a spade and if we don't like something, we'll say it. Such is the case with RyanAir.
As Joe wrote a while back, we've never flown on RyanAir (mainly because I won't let him book a flight on them. The same holds true for Spirit and Allegiant). But we've been around the travel block long enough, and have read enough reviews about it to know it's not, to say the least, the best airline out there (if you've flown them and like them, that's fine. As always, Your Mileage May Vary.)
So when I came across this complaint letter to RyanAir while surfing the internet (because that's something I do really well), I just laughed and laughed. Apparently so did a bunch of other people because it's been shared almost 70,000 times on Facebook in the past 5+ years…
I am writing for the attention of your customer experience team. I am definitely a customer, and believe me, you didn't fail providing us with an experience.... ... Confused by this process of blame apportioning, another check in clerk, who we shall refer to as Not That Bright, tried to blame us for...
Read it all here https://yourmileagemayvary.net/2019/06/15/the-funniest-complaint-letter-to-an-airline-ever/