Air Canada ordered to pay $21K to two francophones over language violations
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August 30, 2019 - by Canadian Press for ctvnews.com
The Federal Court has ordered Air Canada to pay a total of $21,000 to two francophones for repeated violations of their language rights, including seatbelts on which the instruction to "lift" the buckle was marked only in English.
Michel Thibodeau and Lynda Thibodeau filed 22 complaints in 2016 with the commissioner of official languages for alleged offences under the Official Languages Act.
The pair complained that planes' emergency exit door signs were either in English only, or the English words were in larger font than the French ones. They noted seatbelts were engraved with the word "lift" with no French-language equivalent...