Westjet: No Refund For Stittsville Dad After He Was Recently Diagnosed With Cancer...
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August 24, 2019 - by ctvnews.ca
A Stittsville father says he is being refused a refund by West Jet after he was recently diagnosed with cancer.
Al Pritchard booked four tickets from Ottawa to Halifax with West Jet Basic Fare back in June. He decided not to purchase insurance.
In July, he started to have chest pains. He went to the doctor's and was diagnosed with cancer.
"I got to an X-ray, got a CT scan, and they found a mass in my chest… a couple of weeks ago I was diagnosed with lymphoma."
The young father of two had his first chemo treatment on Thursday and was deemed unfit to travel.
He reached out to WestJet for a refund, but...