12 SHOCKING SECRETS FROM A FIRST CLASS EMIRATES AIRLINE FLIGHT ATTENDANT
The strict hair and makeup guidelines that cabin crew members follow are pretty mind blowing
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January 30, 2018 - Aviation Republic
I've always been fascinated by flight attendants. Every time I board a plane, I find myself wondering things like: Do they have to wear their hair and makeup like that—or did they choose to? What's the strangest thing they've ever experienced on a flight? What do they really think of passengers who order one too many cocktails?But there is nothing more intriguing, at least to me, than the chosen few who work in First Class for Emirates, the glamorous Gulf carrier that charges five figures (and up) for its spacious private "suites."When passengers expect a level of service that's on par with a five-star hotel, cabin crew members are required to double as sommeliers, concierges, fine dining experts, and more.
So, what's it like to be one? I asked Joanna Collins, a UK-born, Dubai-based flight attendant who's been with the airline for six years (two in economy, two in business, and two in first). She joined Emirates immediately after graduating from the University of Leeds, and says that although it's rewarding, the job is far more grueling than people think.
Here are the most mind boggling things I learned from Collins about working for the elite section of one of the world's top airlines.
1. They know a lot about you before you even board the plane.
"We have a briefing and a team talk before each flight, where we'll review the customers who are traveling with us, including any VIPs. We get their names and have information about them stored in on-board tablets."
2. They take notes about their guests during the flight.
We use these on-board tablets to record details about the passengers: their hobbies, their dietary requirements, what they like to drink and eat, where they're going to or coming from, whether they'll be tired on their next leg. That information gets saved and passed on to...