Boeing’s 787 Dreamliner in the Hot Seat Over ‘Shoddy Production and Weak Oversight’
"reveals a culture that often valued production speed over quality."
April 21, 2019 - by J. Scott Clark for inc.com
One of the toughest jobs on the planet at the moment has to be handling public relations for Boeing. In the wake of the Lion Air crash, the Ethiopian Airlines crash less than six months later, and the worldwide grounding of the Boeing 737 MAX fleet, it's been nearly nonstop bad news for the company. Today, the New York Times published a new report about Boeing's 787 Dreamliner that will make that job even tougher.
The report, which is based on "hundreds of pages of internal emails, corporate documents and federal records, as well as interview with more than a dozen current and former employees," focuses on Boeing's North Charleston, SC, plant, which is one of two locations where Boeing produces the 787 Dreamliner (the other being Everett, WA).
The Times' investigation of Boeing "reveals a culture that often valued production speed over quality." Facing delays and massive cost overruns since even the early days of the 787 program, Boeing "pushed its work force to quickly turn out Dreamliners, at times ignoring issues raised by employees."