'Passengers are afraid of this airplane': How Boeing is handling its 737 Max problem
Jet's maker has a technical fix, now comes the hard part: getting passengers on board again
April 24, 2019 - by David Common for cbc.ca
- Jet's maker has a technical fix, now comes the hard part: getting passengers on board again
Boeing has made changes to its 737 Max airliner and conducted more than 100 test flights to show that apparent problems have been fixed in the wake of two deadly crashes. Convincing passengers will be much harder.
"Passengers are afraid of this airplane," aviation industry analyst Henry Harteveldt says.
"I haven't seen anything like this in decades, in terms of consumer fear and desire to avoid flying on the 737 Max."
Little wonder, given all the media coverage showing that a system designed for safety may have been a factor in the crashes involving both Lion Air last October and Ethiopian Airlines in March.
The airliners both struggled at low altitude, then plummeted nose-first into the ground while the pilots frantically tried to figure out why their aircraft weren't responding to the controls.