Boeing's Safety vs. Cost-Control Culture May Be What Sent a Fatal 737 MAX Aircraft Into The Skies
Internal fight goes back to amalgamation with McDonnell Douglas, engineer says
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January 19, 2019 - by Terence McKenna for cbc.ca
Internal messages and emails from Boeing paint a picture of a profit-focused management culture at the world's largest aircraft manufacturer, where pressure for short-term shareholder returns seems to have overwhelmed safety concerns.
The revelations are just the latest in a parade of evidence pointing to the decade-long civil-war inside Boeing, pitting its famed "safety culture" against financial performance of the kind that pushes the stock price higher and provides big bonuses for senior executives.
Longtime Boeing engineer Cynthia Cole, now retired, traces that conflict back to the company's amalgamation with rival McDonnell Douglas in 1997.
"McDonnell Douglas managers were more cutthroat, and it was all about the bottom line — cut those costs!" she told CBC's The Fifth Estate. "They didn't follow a good capitalist model.
They followed greed and putting people in the upper echelon, putting their interest first above the workers and the product and just society as a whole."
The messages showed a concerted effort by employees...
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