Airlines' 'Bait-And-Switch' Strategy Lures Customers To Flights That Never Take Off
Air Canada held on to more than $2.4 billion in advance ticket sales as of July 31, a hefty sum to return after its revenues dropped 95 per cent year over year in its second quarter. (Fliegerfaust Note: now we know why they don't want to give you your money back?)
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December 1, 2020 - by Christopher Reynolds The Canadian Press for www.ctvnews.com
- Air Canada held on to more than $2.4 billion in advance ticket sales as of July 31, a hefty sum to return after its revenues dropped 95 per cent year over year in its second quarter. (Fliegerfaust Note: now we know why they don't want to give you your money back?)
OTTAWA -- Rob Przybylski and Courtney Ross were slated to wrap up the month on a Costa Rican beach, sipping sugarcane cocktails with friends and family as they celebrated their wedding.
Instead, the Oshawa, Ont., duo say they and their 84 guests are out more than $216,000 after their Sunwing Airlines vacation package was cancelled due to the COVID-19 pandemic.
"They have basically told us that refunds are not an option," said Przybylski, 35.
Sunwing cancelled the second flight last month, he said.
"We have 80 people that are out money, and a lot of them aren't working now," including his fiancee for much of this year, Przybylski said.
"My mom is the perfect example. She hasn't travelled in 30 years. What is she going to do with a credit?"
Despite minuscule travel demand, Canadian airlines continue to schedule tens of thousands of flights per month, only to cancel the vast majority of them...
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